Our services

CANCEL UP TO 24 H · REDUCED EXCESS · PUNCTURE INCLUDED

Even greater peace of mind, from booking to return.

• Cancellation up to 24 h before departureYour hire is refunded, less a €50 cancellation fee. No proof required, whatever the reason.
• Reduced excess: €700  €900
• Reduced deposit: €600  €800
• Reduced glass-breakage excess: €190  €350iThis option covers the cost of repairing or replacing the glass parts of the vehicle (windscreen, side windows, rear window, excluding headlights) if they are damaged during the hire. Your own contribution is limited to a reduced excess of €190, against €350 without the Sérénité + option.
• Plus: puncture covered — repair includediThis option covers the repair of a punctured tyre, only where the tyre can be repaired (e.g. a nail or a screw), at our approved partners (maximum 2 repairs per hire). It does not cover tyres that cannot be repaired and need replacing, nor wheel rims. Without this option, any puncture remains at the customer's expense.
• Protection against damage resulting from a collisioniThe CDW limits the amount the driver may have to pay in the event of damage to the vehicle (accident, collision, vandalism). In the event of a covered claim, the customer pays at most the excess set out in the contract, and not the full cost of the repairs. This protection does not cover certain damage, in particular the roof and underside of the vehicle, the tyres, wheel rims and accessories, and damage arising from misuse of the vehicle.
• Third-party liabilityiIt covers bodily injury and material damage caused to third parties in the event of an accident (other vehicles, pedestrians, passengers, property…). In practice, it covers injury to or the death of third parties, and material damage caused to other vehicles or to property. It does not, however, cover damage suffered by the driver of the hire vehicle, damage to the hire vehicle itself, or the personal belongings of the driver or passengers.
• Personal accident protectioniThis option protects the driver and passengers in the event of serious injury, disability or death during an accident, even if the driver is at fault. Without this protection, the driver receives no compensation for their own bodily injury.

Without the option, cancellation remains free up to 7 days before departure.

More than 7 days before departure: full refund. Between 7 days and 24 h: your hire is refunded, minus the €50 cancellation fee. Less than 24 h: no refund.